Refund policy


Return Policy

Thedealshop.net Return Policy

Thank you for shopping at thedealshop.net We strive to provide our customers with the highest quality products and customer service. However, we understand that sometimes, you may need to return a product. Our return policy is designed to ensure that the process is smooth and hassle-free for you.

Refund Policy: Full Refunds Within 30 Days

At TheDealShop.net, we offer full refunds for any purchases made within at least 30 days from when the customer receives their order. If you are not completely satisfied with your purchase, you can return the product to us for a full refund.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer service team at info@thedealshop.net or call us at (410)870-9158. Provide your order number, the product you wish to return, and the reason for the return.

  2. Receive Return Authorization: Our customer service team will provide you with a Return Merchandise Authorization (RMA) number. This number must be included with your returned product.

  3. Prepare Your Return: Pack the item securely in the original packaging, if possible. Include the RMA number and a copy of your proof of purchase (receipt or invoice).

  4. Ship Your Return: Send the package to the following address:
    VMCBK LLC
    8415 Bellona Lane #407
    Towson MD 21204

Return Conditions

To qualify for a return, the following conditions must be met:

  • Time Frame: The return must be initiated within at least 30 days from when the customer receives their order.
  • Condition of Product: The product must be in its original condition, unused, and in its original packaging. Products that are damaged, used, or missing parts will not be eligible for a full refund.
  • Proof of Purchase: A receipt or proof of purchase must be included with the return.

Refund Process

Once we receive your returned product, we will inspect it to ensure it meets our return conditions. If the return is approved, we will process your refund. The refund will be credited to the original method of payment within 5-7 business days.

Exchanges

If you wish to exchange a product, please follow the same return process and indicate that you would like an exchange. We will process your request and send the replacement product once we receive the returned item.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Shipping Costs

Shipping costs for returning an item are the responsibility of the customer, unless the return is due to an error on our part (e.g., you received an incorrect or defective item). In such cases, we will cover the return shipping costs.

Contact Us

If you have any questions about our return policy, please contact our customer service team at info@thedealshop.net or (410)870-9158. We are here to help and ensure your satisfaction.

Thank you for shopping at TheDealShop.net!